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Data Destruction

We ensure the utmost security and compliance in our data management processes. All data destruction is conducted in-house, and we utilize software that meets the stringent guidelines set forth by the Department of Defense, ensuring that we maintain the highest standards of security and integrity. All data destruction is complimentary (no certificate of destruction included). However, if you would like to erase your device before dropping it off we have included guides below - we recommend this for peace of mind. 

Apple IOS Devices

This step will reset your device to factory settings and delete all your data.

  1. Go to Settings.

  2. Tap General.

  3. Scroll down and tap Reset.

  4. Tap Erase All Content and Settings.

  5. If prompted, enter your passcode or Apple ID password.

  6. Confirm that you want to erase the device.

Additional Tips

  • Find My iPhone: If you have enabled Find My iPhone, make sure to disable it before erasing the device. Go to Settings > [your name] > Find My > Find My iPhone and toggle it off.

  • Apple Watch: If you have an Apple Watch paired with your iOS device, unpair it before erasing the device. Open the Watch app, go to My Watch > All Watches, tap the info button next to your watch, and select Unpair Apple Watch.

Windows 10 Computers

This step will reset your device to factory settings and delete all your data.

Plug-in device. This will take hours to complete

  1. Go to Settings.

  2. Click on Update & Security.

  3. Click on Recovery.

  4. Under Reset this PC, click Get Started.

  5. Choose Remove everything.

  6. Choose Local Reinstall.

  7. Choose Remove files and clean the drive for a more secure erase.

  8. Click Next and then Reset.

Additional Tips

  • Check for BitLocker Encryption: If BitLocker encryption is enabled, ensure you have the recovery key before resetting the device.

macOS Ventura & Monterey

This step will reset your device to factory settings and delete all your data.

  1. Sign Out of iCloud:

    • Open System Preferences.

    • Click on Apple ID.

    • Select Overview and click Sign Out.

    • Follow the prompts to remove iCloud data from your Mac.

macOS Ventura or later

  1. From the Apple menu [apple icon] in the corner of your screen, choose System Settings.

  2. Click General in the sidebar.

  3. Click Transfer or Reset on the right.

  4. Click Erase All Content and Settings.

macOS Monterey

  1. From the Apple menu [apple icon] in the corner of your screen, choose System Settings.

  2. Click General in the sidebar.

  3. Click Transfer or Reset on the right.

  4. Click Erase All Content and Settings.

Android Devices

This step will reset your device to factory settings and delete all your data.

  1. Go to Settings.

  2. Tap System.

  3. Tap Reset options.

  4. Tap Erase all data (factory reset).

  5. Tap Reset phone.

  6. If prompted, enter your PIN, pattern, or password.

  7. Tap Erase everything to confirm.

Additional Tips

  • Factory Reset Protection: Some devices have Factory Reset Protection (FRP). To avoid issues, ensure you've removed all accounts from the device before resetting.

Windows 11 Computers

This step will reset your device to factory settings and delete all your data.

Plug-in device. This will take hours to complete.

  1. Go to Settings.

  2. Click on System.

  3. Click on Recovery.

  4. Under Recovery options, click Reset PC.

  5. Choose Remove everything.

  6. Choose Local Reinstall.

  7. Choose Remove files and clean the drive for a more secure erase.

  8. Click Next and then Reset.

Additional Tips

  • Check for BitLocker Encryption: If BitLocker encryption is enabled, ensure you have the recovery key before resetting the device.

macOS Pre-Monterey

This step will reset your device to factory settings and delete all your data.

  1. Sign Out of iCloud:

    • Open System Preferences.

    • Click on Apple ID.

    • Select Overview and click Sign Out.

    • Follow the prompts to remove iCloud data from your Mac.

  2. Restart in Recovery Mode

    1. Shut Down Your Mac: Click on the Apple logo in the top-left corner and select Shut Down.

    2. Enter Recovery Mode: Turn on your Mac and immediately press and hold Command (⌘) + R until you see the Apple logo or a spinning globe.

  3. Erase Your Hard Drive

    1. Open Disk Utility: In the macOS Utilities window, select Disk Utility and click Continue.

    2. Erase the Disk: In Disk Utility, select your startup disk (usually named "Macintosh HD") from the sidebar.

    3. Click the Erase button at the top.

    4. Enter a name for the disk (e.g., "Macintosh HD"), choose the format APFS or Mac OS Extended (Journaled) if your Mac is older, and click Erase.

    5. After the disk is erased, click Done.

  4. Reinstall macOS

    1. Return to the macOS Utilities Window: Close Disk Utility to return to the macOS Utilities window.

    2. Reinstall macOS:

    3. Select Reinstall macOS and click Continue.

    4. Follow the on-screen instructions to reinstall macOS.

    5. The Mac will download the latest version of macOS compatible with your device and begin the installation process.

How to Erase:

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